Baby Bonbon requests you the account holder or user to notify us immediately or on receipt of any discontent regarding your Baby Bonbon purchase. If you are dissatisfied with your purchase, you may return it to Baby Bonbon within 7 days of delivery.

Once goods have been received back in their original state, including all labels and packaging we will inspect the product and validate your return.

We will refund you with the purchase price. Refunds should be processed within 10 business days of the returned items


We are entitled to refuse a return if the product is returned damaged, not in a re-saleable condition or missing any accessories.

The original invoice must be retained as proof of purchase and payment.  Please contact arrange pick-up at your expense.


The following products are not eligible for a refund, exchange or credit:

  • Products which have been personalised for you or made to your specifications, unless defective.

  • Items that were purchased on Sale.